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| - I had initially seen this place advertised on Groupon and decided to try it out with a $32 Groupon good for 1 pedicure and 1 manicure. I showed up at noon to see if anyone could get me in and the girl at the front has me make an appointment to come back at 1pm. I went and grabbed some lunch, came back, and my nail tech wasn't at the salon yet. It was about 12:50pm. The salon itself is very beautiful, the decor is stunning, the pedicure booths are beautiful, and the overall aesthetic is very pretty. I was very hopeful that this salon would be great until I started to go through their nail polish colors and was definitely unimpressed. I typically like to do regular polish on my toes and they only had a small turn table of a few colors and then a shelf with a few more. I'm used to the giant wall of colors at regular nail salons so I was disappointed with the selection. They all looked old and separated so I went through almost all of the colors just to find one that looked half decent. They do have a very wide selection of gel so that made things a little bit better! I decided to upgrade my manicure to gel and picked out a color of gel for my finger nails. The girl at the front desk started my pedicure by filling up the bowl and having me sit and soak until my nail tech (Connie Lee) arrived. She was about 25 minutes late, so I passed the time on my phone. As soon as she arrived (1:30pm) she was apologetic and very nice so that made it a little better. The pedicure was absolutely lack luster. It felt very rushed and there was really nothing involved other than painting my toes. No hot towel, no scrub, no massage, nothing. I feel like everything was so rushed because my nail tech was late and she then needed to make up for lost time so in turn, I lost out on a good quality experience. My manicure was the same. I soaked my hands in cold water, she was very quick to trim my cuticles and paint my nails and send me on my way. Overall, the quality of the service was not good. When it came time to check out, I assumed I would owe about $10 for the gel upgrade. Mind you, the Groupon I bought was $32 for both a pedicure and manicure. My total came to $24 extra..... very confused how upgrading to gel polish could cost $24. It seems like the Groupon I bought was basically useless. So I ended up spending $56 plus a $10 tip so nearly $70 on very rushed, lack luster nail experience. For $70, you could go to any other salon and have the full experience of the hot towels, scrub, hot nail soak, massage, lotion, etc. so I would recommend to skip this place and go somewhere else! I was very confused how this place could have such bad reviews but be so beautiful, but the service quality is just not good, even if the salon is very pretty.
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