Super disappointed took my kids and nephew (4 people total) to get hair cuts for school on Sunday they signed in and were waiting outside as their was no seating available after waiting 3 1/2 hours they were told by Alex that since they were not inside that they were not able to be seen by their regular barber... We wasted 3 1/2 hours of our day and than had to find another barber shop... Really upset on how things played out. Very upset mother...