This used to be my favorite place to eat, but lately not-so-much. The portions are getting smaller and the service even worse! Did they change management????
Tonight I went in at. 6:05 pm and found a parking spot up front because it wasn't terribly crowded. It all went downhill from there. I had a coupon for a buy one, get one and ordered one chicken dinner for here and one to go. It took forever for my house meal to come and when it did, I was told that was the last of the chicken and was asked if I wanted a menu to order something different for my take out meal. It took another long while to get the menu. She dropped off the menu and I finished my tea and dinner before she ever came back! I was so thirsty! No refills! She finally came back to get my order. I asked if I could have a refill on my tea. I had to wait forever for that. My order came and she asked for my coupon number, which I gave her when she took the initial order. She said she lost it. I went through my emails in my "trash" and tried to locate it. Finally my order came and I asked for the bill. That took another 20 minutes. I got the bill and asked where the second drink was (you have to purchase two drinks and one entree). That was another 15 minutes... Normally I wouldn't have bothered, but it was $3.29! All in all, I was there for over two hours!!! This is the first time in my 60 years on earth that I did not leave a tip!! I may not go back and if anyone asks me, I certainly don't give a recommendation.