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| - Date: Feb 10th, 2012
I was just at Shops at Don Mills this evening with two other female friends and we decided to stop by Linda's around 6pm. We entered the place, beautiful decor & all, and were told that everything is booked and it would take about 40 minutes to seat us. I said, that's pretty crazy for 6pm on a Friday and we said we wouldn't wait around since there are plenty of places around to eat.
Left and sat in the car thinking of where to eat, since it was chillier than usual. I thought, let's call the Bier Market to see if they have space instead of walking there, called them - they had space. I thought why not call Linda's and see if my trick would work..
Called up Linda's and told the receiving end that we're driving there right now and will be there in 5 minutes and asked if they had a table, SURPRISE SURPRISE - "yes, we have a table right now". I am absolutely ashamed that this restaurant exists - why decline customers that are clearly looking to spend money on a dinner and then accept otherwise. I told the lady, that I was just in there and you declined us.
This is the epitome of terrible customer service, and is just a mind bogglingly stupid decision on their part. First, declining three paying customers AT THE DOOR claiming it's too busy and then saying it's not to people who weren't even there yet and for all you know, might not even come? How does that make any logical sense whatsoever?
RUDEST CUSTOMER SERVICE EVER. never again.
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