For over 15 years now I have been a patron of Starbucks and never have I had an experience as seamless as every encounter with Jessi. I always get my coffee before 6AM Monday through Friday, soon after opening, and each day Jessi is more pleasant than the day before. She is always kind, efficient, knowledgeable, and just down to earth. She truly cares about what her customers are drinking, and will take the time to find what you're in the mood for and customize you the perfect drink. On my days off I choose to go to this smaller Starbucks, sometimes out of my way, just to see if I run into her and give her store my business. It's such a breath of fresh air interacting with someone who is truly genuine. I appreciate her dedication to Starbucks and commitment to serving the Pittsburgh area.