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  • Honestly, you can't expect much from a TGIF's inside the Gold Coast...but come on. Service is super slow for no apparent reason and the already bad food tends to come out cold. I visited this establishment on two different occasions and ended up with the same disappointing experience. The first time was with some friends who were on a 1-hour dinner break from their WSOP tournament. We notified the server we were on a time crunch and specifically ordered items that we were told would be prepared quickly. Was it quick? No. One of the dishes even came out cold, either from being undercooked or was sitting out for who knows how long while our server was doing who knows what. The second time I stopped in for a late night meal and again, service was slow when there was almost nobody dining there. My boyfriend and I decided to share the chicken & beef fajitas, which took forever to come out and ended up being cold. The sides (guacamole, salsa, etc) were never served to us nor did we have any utensils. When the server finally came around to our table, the BF was fed up, so he sent it back and asked for a new dish to be made, complete with all the sides and utensils ready. Our server complied, apologized profusely, took the plate back, and eventually brought out a new piping hot sizzling dish. We cautiously picked at our meal, unsure of what may have been in it since you never know what happens behind the kitchen when you send food back -_- But it seemed safe enough so we finished our meal and then asked for the bill. To our surprise, we were charged twice for the fajitas despite our waiter having said before, and I quote, 'that cold dish should've never been brought out for you guys'. After bringing it up to him, he claimed to simply have forgotten to change it. Regardless if it was intentional or not, service here sucks and I'd only come back out of desperation for the spinach & artichoke dip appetizer, which is the only tasty thing I've had here.
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