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  • I've been coming here for an oil change for a while now.. however this time, things were different. They told me that my water pump is leaking & that they could fix it for $450 or so. I declined but they kept pushing me to get it fixed saying they would not risk driving the car & even offered me financing. I took my car to the car dealership (Honda, Toyota, Audi, etc) to have them look at it because I knew I would get the appropriate diagnosis from them. They claimed Purrfect Auto lied to me & said my water pump is not leaking. I only needed something small & unrelated fixed that wasn't even half the cost of what Purrfect Auto quoted me. I should check my oil to make sure Purrfect Auto really did in fact change my oil. If they didn't, it is a lawsuit waiting to happen. Purrfect Auto just lost a loyal customer. Stay away from this place. They are cheaters, liars, & scammers.
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