I have been a patient with Dr. Sbaih for over three years. Unfortunately, I will be looking for a new doctor. Dr. Sbaih is very caring, very intelligent and I really like her as a doctor, however, a two hour wait is ridiculous. Her office staff is horrible. Yvette in particular is rude, dismissive, and seems to forget that she works in a doctors office. She has absolutely no compassion or empathy. I have had to drive to the office to handle problems with prescriptions twice. You cannot reach this office over the phone at least 70% of the time. A callback is out of the question even when you leave a message with the answering service. I am sorry to say I will be looking for a new doctor.