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  • I went to Steinhafel's yesterday and was introduced to Becky who turned out to be MOST excellent. First of all, she listened to what I was trying to accomplish in my great/living room. She showed me a number of pieces that might meet our needs, but then she kept listening to how I responded to what she showed me and then could redirect. She helped me problem solve and brainstorm. She stayed close enough to be able to respond quickly, but she gave me a little room to think and explore. She stayed with me for hours as I looked pieces over closely. I had just gone into search, but with her excellent help, I found a number of pieces that would work in my given space. I ended up buying what I needed. Now, don't get me wrong, I have been to Steinhafel's before and have not always been treated so royally. I find that in many furniture stores, the sales person tries to see how fast they can get me to commit to what they think I need rather than help me figure out what I need. In this case, I have found someone who not helped me on this transaction, but who will be able to help me in the future. I haven't received the furniture, yet, but I wouldn't hesitate to call Becky with any questions or concerns.
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