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  • I gave these guys my 2007 Lexus RX 350 to sell back in April and had it spend 4 months at their dealership. The entire experience was horrible. The lack of communication from these guys who had my car in their possession should have been a red flag. It took 3 attempts at phone calls and text messages just to get someone to respond to me to update me on my car. I was always given the run-around that they had people coming by to look at it or that were interested or making a decision, but nothing. My complaint isn't the fact that they didn't sell it (although they never once called me to consult on possibly dropping the price or keeping me updated) but when I needed to pick up my car, it took over a week just to get it back from them... and that was having 2 different people call! When I picked up my car, it had extra miles on it, a receipt from Lowes in the back seat (from May, and I gave them my car in April) the back seats were down like they were using the SUV to transport items, and the driver side carpet was completely ruined with big, black stains all over it! They obviously did not have the car detailed or in show condition. And if this receipt had been laying in plain sight since May, I'm assuming they 1. Don't know that they need to clean a car before showing it or 2. Have let it sit empty in storage since then. BEWARE OF USING THEM!!! My car is trashed now and in worse condition than when I gave it to them. Awful experience.
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