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  • I was so disappointed tonight with Brittany. I usually love love love this place and would give it 5+ stars but tonight I left with a headache and more tense than I came in. I came in at 9:30 and they close at 11:00. It's Memorial Day evening. Nobody there but one other customer when I came in. My massage was hurried through and rushed. She was talking on her cell phone while doing my head. Then she left 3 times during my massage for a couple of minutes at a time. Talked to other masseuses almost the entire first half of my massage and applied zero pressure when I asked her. The foot massage was a joke! Ripped over my bones a few times with her elbow which was painful and then only did compression massage through a towel in my back. Barely rubbed my neck. Did not do the whole 75 min. At the end ran off to the front desk. Another lady saw I was sitting there and offered me a drink. When I went to pay, Brittany checked me out herself and told me the owner wasn't there to tend to things. She gave me some water. The whole thing was so strange.. and I always give a good tip. I tipped 12$ and I didn't even want to give that. Super disappointed! I have been here almost every week for the last two months. Never have I experience such unprofessionalism and left so tense. I will go back but another chance is about it. I've had such good experiences normally. Tonight was a super let down!
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