Flat top has changed their "self service" system to a "we stand behind a glass and you tell us you want system." So basically they're now the "Subway" of "Asian Fusion" restaurants. They claim it's for sanitary reasons. However, it doesn't really feel like that. The waitress told us we could ask for more toppings when we were up there. However, when we went up to get our food, we were hastily rushed through the line, and basically given a feeling that they didn't want us asking for more. I also noticed they gave one girl (who happened to be quite attractive) in line more service and time to choose, while rushing every one behind her to pick and move on. If this means I am quite ugly, so be it. I'm not into men either.
When we came back to our table, we found two people sitting right next to our two chair table. This may sound like a petty complaint, but the place place was very empty. They could have seated them a table or so away. It felt like we couldn't enjoy a real conversation with out listening out there's too.
I also noted a lot of unhappy faces from the waitstaff. The servers morale seemed pretty low from all of this changes, and it shows in the service. I also noticed the costumers across the room seemed pretty disappointed in the changes, and overall atmosphere.
DATE of visit: 9/5/2014.