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| - Okay, first of all, I'm excited to find this sort of independent, local, and healthy restaurant in my area. I've been stuck at home recovering from some eye surgery and was thrilled to have a chance to go try someplace new (yes, the heart of a Yelper, always interested in the new culinary experience). As others have mentioned, the overall mix of Yelp reviews does not lie.
I followed the recommendation of another review and had the mushroom and grilled goat cheese wrap and and as she noted, good, but a complete salt bomb. I just found out I am veering into the exciting world of high blood pressure so I don't think I'll have this one again. However, as mentioned before, the place does make its own Tofu, which I'm interested in trying...so while I'm excited about the food quality, let's talk about the service experience, which, if I am to be honest, lost the place a star (I so wanted to give it 4 starts and may in the future but let's chat).
First, off, none of that ice tea I saw mentioned, just two types of lemonade or soda if you don't want water. The lemonade was okay but c'mon, all organic and veggie like, you gotta have some ice tea! In addition, I ordered a side of mixed veggies and ended up with a side of beans, and though I asked for a sample of the tofu, and the cashier said it would be provided, that did not come up either. Might I suggest, a simple POS system and some of those little numbers on the stick like they do at NCounter or at Essence Bakery? I think that would help a lot.
So, I'm happy to have Tsom in my area, really I am, but i think they just need to tighten up the operational side of the experience a bit, especially if they want to say, end up having more than one location at some point (I'm assuming this is the only one and yes, oh fellow Yelpers, I'm well aware of what Assume means). I have a feeling, if the operational side gets better this will be a 4 or 5 level place, from this Yelper's perspective (and the nice thing is, with Yelp, we all get to share our own personal perspective and everyone gets to make up their own mind).
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