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  • Updated review June 2018: Has to update my original review and change it from 5 to 2 stars. I called T&G second time for a small project. I called on Monday, they sent out someone for estimate the next day. The guy was friendly and professional, he reviewed everything and said we usually do estimate at the end of the week. I told him i would need the estimate earlier and would appreciate if they can send them out before Friday. He said ok. I called the office later the same day, the lady who answered the phone was very friendly, she said she is aware that i want to get the estimate earlier, and they will be working on it and send me Wednesday afternoon at the latest. Wednesday 5:30pm, i still did not receive it, so i called again. A guy answered and said it is not ready, he will send it to me tomorrow. Thursday, nothing came. I gave up on calling them. It is now Sunday and I still have not received my estimate. I guess they forgot all about it. Part of being professional is do what you say you will do. I cant say that T&G is professional in this case. Maybe my project was not big enough for them? I dont know. But if that is the case they could have told me that in the first place so i do not have to wait and call them multiple times. -------------------- Original review 2016: Really friendly & professional, they sent technical out next day for estimate, early in the morning (8:30) to fit my schedule. The technical was knowledgeable and open, he told me what was wrong and did not try to sell me things i do not need. Would recommend to anyone.
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