What a major disappointment. I ordered two of the same bouquet for mothers day. One went to my mom and the other to my mother in-law. You'll be able to guess which is which from the pictures. My mom's did appear to be a $60 bouquet but my mother in-laws looked like it was stolen from a grave after having been there for a week. I called and spoke with Kyle, texted him the picture and he was "surprised it went out the door", and said no problem when I requested a refund. After waiting a week, talked with Kyle again and he said he'd take care of the refund right away and still nothing. If this review is still up.....nothing has been done