Here's why I give Big O Tires in Henderson five stars... Because they don't have 10. We've been a customer of this location for about a decade, and the entire family takes their vehicles in for service. I can't stress enough how comforting it is to know that when you send your daughter or wife in that they receive Superior Service without being overcharged or taken advantage of. I highly recommend them for your out-of-town friends to have their phone number in their phone so they have issues when in town, they simply go in and see those guys especially early and have their issues taken care of efficiently and quickly. If there was a way I could speak to the owner I would tell him all this in person.