This was my 3rd time visiting LV Nails. I was running a few minutes late. I called and they were very understanding. I didn't have much of a wait time. The manager walked around to see how everyone is doing. They offer drinks ( coffee, tea, hot cocoa, water). Chloe did my nails and she was very sweet. My first time there was not the best. I had some not so friendly guy and I was told he was no longer there. I believe in giving places and people another chance. Glad I did. Got a red French. $40- not bad and they are very good! Go, you won't be disappointed!