My dog was infested by ticks in their care. They called me two and a half days after I dropped him off to say he must of got them at home before he came. They treated him, charged me $15(nothing), and said goodbye to a client for life. They could've been honest and said he got them from their day care but kept lying about it. This is by far the best place to leave your pets when you need to, but this incident has changed my opinions of this place and it's owner.