Let me preface this review by saying that I am a big Michael Symon fan. I have eaten at a few of his restaurants in town and have always had great food and a wonderful experience. I completely respect his talent in this industry. That being said, if you asked me to chose between B Spot and Flip Side for a burger - I would chose Flip Side.
I have been to both the Hudson and Chagrin Falls locations and have always had a wonderful meal. The burgers are seasoned and cooked perfectly. It's what you wished your burger tasted like when you attempt to make a gourmet burger at home. The buns used for the burger are the best, you know they are there but they are far from being overbearing hunks of bread that take over the whole burger. The selection of burgers is great. Something for everyone (including some chicken and fish options). And the turkey burger? Tastes way too close to an actual burger. Delicious!
Both fries and onion rings are a great choice. You can't go wrong with either. And our picky toddler loves their Mac and Cheese.
The reasons I give it 4 and not 5 stars are 1. Both the Hudson and CF locations are small. For such great food and the crowd it draws, you wish there was more space. I am getting the impression this is intentional based on the similar layouts. Get there early or plan to wait. But it is worth the wait. 2. Our service at CF was okay. It wasn't horrible and didn't ruin the meal, but it was clear that the waiter forgot our orders of fries and onion rings - so we had to wait a bit for those. And we had asked for shakes to arrive after the burgers were served, and he clearly forgot that too. Again, nothing that ruined the meal, but it is clear they are working out some kinks at the CF location.
All in all, probably our favorite burger spot. We will be back more than our waistlines wish that we would. :)