Twice the Cottage Grove Road KFC shorted my drive-thru orders, and when I complained to them about it on a later visit they didn't even offer to correct it. Some of the staff barely knows English past the menu items and prices. When I went to the drive-thru today (5-3-15) they said that they were unable to give me a receipt, and that "it's ok". I told the cashier that it's not ok to not give some form of receipt upon request, but she replied with only a stare.