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| - I needed to replace a light fixture that broke in my bathroom. The original light cover was from the 80's, so I couldn't just order it from somewhere. So, I wound up hunting around for custom-cut pieces of plastic. I first went to Menards and placed a special order for it. After one week of dogging them about my order status, still no word. So I went to Home Depot. A friendly guy there directed me to a huge sheet of plastic, but said that I would have to cut it myself. I tried, and the sucker shattered. My third stop was here to Lowe's, where an equally friendly guy pointed me to the same piece of plastic, but actually tried to cut it for me. When it again shattered, we decided to go with plexi-glass and he cut it beautifully. Did not even charge for the shattered plastic.
One thumb up for the employee spending 15 minutes with me finding what I needed, and the other thumb up for him cutting it as the other two places had refused to do. Lowe's now has my home repair business for life.
Not five stars because the place is just not user-friendly. Between Menards, Home Depot, and Lowe's, I wandered around the most at Lowe's.
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