I actually went here a while ago, back in September if I recall correctly. This place is AWESOME! So awesome that I've had family members come in after me to get other piercings and they also like it. This is definitely our go-to place for piercings and jewelry in Charlotte. When I went in, I got my septum pierced. It was quick, the pain did not last long and the piercing healed perfectly fine and has no issues. They explain the procedure to you, answer any questions, they thoroughly explain after-care, and are very sweet people. I've also gone back to purchase jewelry here and get my piercing stretched and I think that the prices are reasonable and they have a good variety of jewelry to choose from. They are also very sanitary and clean. Only down side is that the wait is VERY long because the place is usually so popular so please keep that in mind, especially if you come on weekends. The times I have been there the wait has been up to 2-3 hours.