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  • I love this salon - the Queen St. W. location (haven't been to the other to have an opinion). I've been a loyal customer for at least 6 years. I've had experiences with three stylists. First, the atmosphere...clean, modern, smells amazing. Aveda products are the studio line here and they have a nice selection for purchase up front. Your hair treatment starts with a brief stay on their couch at the back where you are offered coffee, juice, etc and can peruse a magazine or hair portfolio if you wish. Then you are treated to a really nice scalp massage/relaxation by your stylist. Your choice of three essential oils. I love this part - here's a tip - I find this is the best if you go earlier in the day as stylists have all their energy and aren't running behind in any way yet so you get more attention. Then the luxurious hair wash and off to the cut/style. I find the process quick but not rushed which is perfect as I'm usually ducking out of work to get it done. One of the things I like about Civello is that they encourage you to change stylists if you're not happy. It's smart business of course to keep a customer but I like that they promote it. And we all know that stylists often hop shops so it's smart that they encourage you to stay should that happen to you. It did happen to me, the stylist I had been seeing left and I asked for a recommendation for someone else. They introduced me to the hair-stylist-love-of-my-life - Cheryl. I have had the best haircuts of my life - consistently with Cheryl. She has and therefore understands my fine yet curly hair and has this amazing ability to cut my hair so that just when you think it should be time for another cut it grows out so beautifully I get more compliments three months in than three days in. She's professional and very talented. As much as I enjoy Civello...have to be honest...if she left, I'd find her. I haven't had any other treatments there so can only comment on hair styling but based on those experiences I would definitely try the spa/hand/feet treatments some day. Reasonably priced with a good selection for any budget, a junior, medium or senior stylist as per your preference. Civello has something for everyone.
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