The service I received from this MemEx location is nothing short of incredible.
I'd called a few places after my laptop stopped charging to see how long a repair would take, and most, including the NW MemEx and the NE location, quoted about 7-10 business days. That wasn't the best news but I kind of anticipated that having had a laptop repaired at the NW location before. So I brought my laptop to the SE MemEx as I was in the area and to my astonishment, they called me no more than three hours later saying my laptop was ready to go. I can't say enough good things about these folks: unbelievably fast, friendly, helpful... did I mention fast? I would have hugged and kissed them all today for having my laptop back to me so quickly but I'm sure I'd have been tossed out. It'd have been worth it! Thanks guys!