I always try to give this place the benefit of a doubt because it's so close to me and convient , my Brow Art 23 place back at home in SC was amazing . Every time I go to this place I am never 100% satisfied. I am a esthetician so I know how to do my eyebrows I just prefer someone else take their time to do them . As well as I know when I had a half done job . Today was the last straw for me , the lady didn't do a bad job at my eyebrows she just thined them out wayyy too much . At least consult with me first before threading off more than half of my eyebrow hairs . After she showed me my right eyebrow first it was too late . Usually I just come in for a clean up , NOT reshaping my eyebrows . Truly disappointed.