This company is AWSOME!!! My Ac unit decided to stop working on the hottest day of the year so far...102F. Carissa answered my call right away, she was very polite on the phone. After a few questions i was able to answer, she told me right away what was wrong. She was able to send a technician out with the right parts within a few hours. They changed out the fan motor and the capacitor. Thank you so much for the quick response, I will reccomend them to all my friends and family.