I've been to this location for 6 years now and the service continues to decline. I started going to the tavern pub a mile a way and have noticed many of the old customers that used to frequent zipps have stopped going for the same reason I have and are going elsewhere. A simple request to put the volume on the us open was refused by the manager but not by any explanation but by a laugh and quote - "we don't pit the volume on golf" and walked away. You have lost my business and many others by managements shortsightedness.