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  • We were really excited about the reviews, so we came to Pepero with great anticipation. We were seated right away at 8pm, as the restaurant was not busy. That was when the nightmare began. After taking our order, our waiter completely disappeared. As in, 38 minutes later, our banchan/appetizer dishes had not appeared, and they hadn't even checked on us. Meanwhile, at the table next to us, a couple sat down, and were served immediately. In fact, they got their entrees before we even got our banchan. Oh, and we ordered bulgogi. It wasn't as if we ordered something that they had to make specially. So after 38 minutes, we pressed the call button and asked about the status of our banchan and our entrees. "Oh, those don't come with your meal." Really? I mean, seriously? But ok, fine, what about our entrees? How are those doing? So he disappeared to check. By disappeared, I mean for a full 10 minutes, and at that point we just walked out of there. There were 2 waitstaff, and only 4 couples in the restaurant. Also, I don't understand why they did not bring banchan, and why after a total of 48 minutes in the restaurant, all we got was water and bad attitude from the waiter. I was not confrontational, I was not jamming the call button, and maybe that's why I was not served at all. Should I have tried to talk to the manager, or raised my voice? I don't think so, because that would make me as rude as they were!
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