I went here for the first time today to use a promotional gift certificate I got in the mail because we were new to the area, and I had a great experience. Beautiful "retreat", friendly employees and outstanding customer service, massage table with luxuriously comfortable pillows and blanket for my prenatal massage, and the best massage I've ever had. It's a bummer I happened to get the manager as my MT and she doesn't normally do massages so I can't go to her again. However, next time I get a massage I will definitely go back here to try one of their other MT's.