We've visited the other location many times & loved the atmosphere & food. This site has a great atmosphere as well & we love the firehouse theme. The food was very good as always, but service wasn't up to par. We wanted fries instead of chips with my sandwich plus a half order of onion rings. We only got the onion rings & she brought chips with my sandwich. I mentioned that I had asked for fries, & she said she'd check, then said they were putting down a fresh batch & she asked if I wanted mayo for my sandwich & I did. 10 minutes or more I finally got the mayo, I never got the fries & while they weren't on the check, she never acknowledged that they were never brought out. They did bring a fresh batch to take to go, but it shouldn't have come down to that. We will try again, but it did spoil our first visit here somewhat.