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| - My friend and I arrived at almost 8pm on a Friday night. All of the regular seating was full, but there were seats at the bar so we chose those. The first bartender who greeted us was great, happy and helpful but maybe almost a little too intense. However, I would rather have had him all night than the miserable bartender who took over for him.
We ordered the Madame Victoria (blueberry cocktail) and the first bartender told me it was a very popular seller. When we got them, we were less than thrilled. It was like it was too sweet, but too tangy at the same time, very strange. I'm not one for re-ordering so I sucked it down and that was that. My friend however couldn't bring herself to finish hers, therefore left her glass over half empty. She ordered another drink instead, and when he finally took her blueberry nonsense away, he said "no refunds" and dumped the drink into the trash. How about, "I'm so sorry you didn't like it, let me make you something else" or, knowing that I am drinking the same cocktail, dump it in my glass instead of the trash can.
I had ordered the Pretzel Sticks, with cheese fondue which were good, but nothing I can't live without or make myself. We were enjoying those, when another friend joined us. She ordered a burger which she seemed to enjoy, and I tried a french fry which was pretty delicious. We decided we needed some more pretzels to share, but the bartender (semi-jokingly) said that I had gotten the last order. First, they are pretzels, second, it is pretty early on a Friday night, third, I would imagine they are a pretty popular menu item, so running out seemed like a joke to me. Not to mention, if you are out of something, how about you ask us if we want to try something else? So literally, we took this comment as a joke. When a half an hour later rolled around and we still had no pretzels, we realized he was being serious.
Now it's time to pay. Our order wasn't too complicated, so you would think splitting checks wouldn't be too complicated either. You know what we ordered, we want to put it on our own credit cards, just take care of it. One of the girls explained this to him, but instead, he took the check back that he had already presented and said "Ok then let me just split the check". He returned with three separate checks and of course we were already handing over our money so we could leave. I paid cash, but they must not believe in cents at this establishment because I did not receive mine. Please Sir, keep the $0.43 cents.
Overall: Decor is really cute, trendy, love the chandeliers and the space itself (which is the only reason I gave a second star). Menu is pretty limited both food and cocktail/beer/wine, they could definitely do better especially with the drinks. There were a couple of things I was debating between on the food menu, but nothing looked like I needed to go back for and couldn't get somewhere else. I expect FAR more from a place that is associated with Commonwealth and Blvd. Cocktail Company. Frankly I was disgusted with the service and couldn't get out of there fast enough.
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