Just have to say that the customer service at the front desk is sub-par. The gentleman (didn't catch his name) that I worked with at my first visit was rather rude when you asked him questions. I had never had a facial or any other type of face treatment done so it was all foreign to me so I had a lot of questions... I guess patience isn't his forte.
On the other hand, he's lucky that he has Asia working there because she is fantastic. Super friendly and walks you through everything and answers questions very nicely.
Overall, I'd go back but dealing with the front desk is painful.