We had a great experience adopting our cat from here. This isn't your traditional animal shelter. Instead of keeping the cats in cages, they have kitty playrooms that hold about 5-10 freeroaming cats each, allowing you to really interact with the animals. The staff was extremely friendly and knowledgeable. They seemed to really care about the animals and knew the personalities of all the cats we were interested in! The kitty we ended up adopting needed one more medical procedure before we could take him home and LOH took care of the whole thing. I highly recommend this shelter and will definitely be back.