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  • I will give one star for the service and he was very sweet and majority of the issues were not his fault at all ( his name was remy I believe) Aside from that my experience was awful to say the least. I ordered the lobster risotto. It came out at the same time someone at my table received their scallops. The scallops came on a hot plate and served excellent. My risotto was cold, the plate was cold, and the texture was off. I sent it back and the one that came out was much better tempt wise but was still off in texture for a true risotto. I then ordered a fillet rare. It came out medium leaning more towards medium well. I sent back a second dish. Second one came out perfect. For a restaurant of this stature I should not have had to send back every item I ordered in order for it to be served correctly. On top of this a manager NEVER came over to even address the fact the table had two items refired, let alone a simple table touch. Completely unimpressed. I am a local in the industry, I have opened new restaurants and understand this has only been open very briefly. However, I watched multiple people (who I would assume were managers) walk around the restaurant, and the fact not one of them table touched especially since two items were sent back at my table rubbed me the wrong. Was very bad customer service from a management perspective. An apology from the server is not enough when essentially if he put in the order correctly the outcome of food is not his fault. Inexcusable experience on behalf of management in the crucial early stages of a restaurant to get feedback from guests. Will give a second chance as i believe you can't truly judge a restaurant on one experience, but my expectations will be much higher *****edited review Manager came over as we were receiving our bill and listened to our feedback. Was not expecting comps or anything I just wanted to express my genuine distaste of the evening. Will reassess on my second experience here shortly. Hoping for the best I want to like this place
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