**Raul's response to my review was to say that I am confusing him with another stylist or else that I am another stylist trying to sabotage his business. Neither are true. Raul ruined my hair in April of 2014. The reason that I have waited awhile to write about my experience was because I was so upset about it and wanted to give myself time to calm down so that I could write a fair and honest review, which I did. It is a shame that this is Raul's response to my terrible experience. I hope it serves as an additional warning to those who might be thinking of using his services.
Original Review:
Raul totally destroyed my hair! He did highlights on my hair that caused it to break off leaving me with pieces only about an inch long all along the crown of my head. I went from having hair that was shoulder length to having hair that had to be cut into a pixie because I had no other choices.
When I first saw Raul for a consultation, he told me that my hair was damaged from a previous stylist but that he could get me the blonde color that I wanted and get rid of the brass without further read more " damaging it. I told him that I was concerned about doing further damage to it and he told me that the products that he uses were so gentle that my hair would not be damaged and that he could get the color blonde that I wanted and so I made the appointment to get the highlights done.
During the appointment for the highlights, it took him about 4 hours to foil my head. He then took me to the sink to take the foils out. He washed my hair and told me to go back to his chair. I got up and turned around and he was wiping the sink up with a big towel and he looked very nervous. We got back to his chair and he began drying my hair and I saw all of these spikes of super short hairs sticking up all over the top of my head. I asked him what those were and he defensively told me that it must be "new growth" because my hair did not break off during the highlighting and that I could go back and look at the sink for broken off hair if I didn't believe him (and suddenly it made sense to me why he was frantically wiping the sink out after I got up). By this point, it was well after 10 pm and he and I were the only ones in the salon and I didn't want to argue with him and I wanted to believe that maybe it was new growth and that my hair would look different under my own lighting in my home and so I paid him his $200 and left. When I got home and looked at my hair, it was melted off and destroyed. He had not cut my hair with scissors at all but I definitely ended up with a terrible "chemical haircut" as a result of his highlighting job.
I'm glad that all of these other people have had good luck with him but Raul destroyed my hair and it will take about 2 years to get my hair back to what it was before going to him. It was the worst experience that I have ever had with a hairdresser.