When it first open, it's not bad. But recently, few times I can't me here. The line with appointment is longer than line without appointment. I arrive at the Clinique 30 min before the appointment time and yet I was 30 min late to see the doctor. And when I got in, the doctor was scolding asking why I was late.
There is something wrong with the operation of the receptionist. They have 2 windows for each with and without appointment but I never see them open both. Even when the line is all the way to the end of the hallway. But I do see them running in the back, greeting, hugging, chat, gossiping and sharing chocolate with each other.