They said they were extremely understaffed. We waited an hour and twenty minutes-- then they gave my granddaughter someone else's Waffle and chicken.. Thank goodness my three year old grandson fell asleep! Wow it is horrible!!! We saw a table walk out.... this is by far the worst service EVER! I feel so bad for the staff but it was a total breakdown of communication with the kitchen and waitstaff- very DISORGANIZED!!! My husband loves this place me not so much and after today I personally will not come back! Sadly this place was pretty empty looks like it is soon will be going to go out of business. Big question where was the Manager?