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| - I've been meaning to update this since my last update. After posting my last update, I received a bit of a nasty email from someone affiliated with the restaurant, scolding me for not notifying them of the burnt pizza and saying they *probably* would have given a free dessert if I had ("probably"?! Wth?). So, whoever you are who wrote to me - first of all, it's not my job to do YOUR job. There were enough people involved in the making of my burnt pizza that it should have been noticed before making it to me. Second off, the waiter initially forgot to put the pizza order in, so he had to come back and ask me what I had ordered. So I wasn't too keen on complaining considering it was difficult to get the d*mn pizza to begin with. Thirdly, my toddler was eating it and I certainly would not have ever considered taking it away from her. Anyone who has ever eaten with toddlers would know this. Which leads me to my last point. Eating with a toddler at a restaurant is not easy to do. The last thing I would ever do is make the experience longer than I needed it to be. WTF.
So, thanks for your nasty email. And here's some advice to you: the next time you receive a less than stellar review from someone whose hard-earned money pays your salary, respond like this: "Dear customer, we are so sorry your experience was below our standards. Please see the manager the next time you visit so we can take care of you."
If I had received an email like that, you better believe I would have been back just for the customer service. As it is, I will never spend another dime there.
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