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  • My family has been with this office for 4 years. I use to love this office for everyone in my family, but in the recent year they have gone way down hill. The office staff has been over turned at least twice, so the last time I was in (2 weeks ago) they had no idea what was going on. Dealing with one of the office personal on the phone was horrible, she was very unprofessional and just kept saying, "Know what I mean?" I bought the insurance on the glasses of everyone in my house who needed glasses ( 3 people) and come to find out when I went to use the insurance the terms had been changed mid-cycle without notification. As for the doctor he's nice enough and I use to trust what he was telling me. Now, not so much. My son went in, got his eyes checked he RX glasses for him. We bought what he RX, and my son did nothing but complain about his eyes hurting and they didn't help, but only hurt. So I took is RX to a different doctor and got a 2nd opinion. My son's eyes were fine, so not only did he not need glasses, but he could of hurt his eyes by wearing the glasses that were rx to him. Needless to say my family just got their yearly eye exams somewhere else.
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