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  • I went in for a timeshare presentation recently and the company seemed great, but their salesmen either don't know answers to questions or they aren't listening to the questions asked. I was interested and found the rate affordable, but I wanted to know exactly what that rate would get me so I asked more about the point system and wanted an example of how many points a certain vacation I was interested in would cost so I could see if it was worth it. I'm great at finding vacation deals and we have friends with vacation houses all over that we can stay in for the cost of the cleaning fee so I wanted to see if they could offer me something I couldn't get myself. The salesman got frustrated with me when the questions got specific so he cut me off mid sentence, checked the "no" box on my paperwork to indicate that I wasn't interested, and told me to sign it. I was still considering joining, but if he couldn't give me an answer then I wasn't interested in signing a contract blindly, so I filled out the paperwork to end the presentation and left. The part that baffles me is that I was asking a simple question and he gave up when he could have made a sale if he would have just answered my question. This company has the right idea, but they could make more sales to people like me who are motivated by numbers if they were to have information available to answer our questions. They kept asserting that 2,500 points is the average cost for a week stay, but they also indicated that the points vary quite drastically and I couldn't figure out if my chosen location was going to be on the low, middle, or high end of that average. I might not have liked the answer, but I guess we will never know. Another thing that I hate to bring up, but really rubbed me the wrong way is that I found them to be subtly sexist. I'm in charge of the finances in my family and we made that known the minute we sat down to discuss rates. My husband paid attention at first, but his eyes glossed over after I started asking about the numbers and he yawned. That was the point at which the salesman stopped working with me despite being in the middle of the question I mentioned above. He seemed to shut down the second that my husband's body language wasn't what he wanted it to be despite the fact that I wasn't done with my inquiries.
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