I bought a online key board for my tablet, but it was not compatible with my tablet, I went to return to the store at Mavis/Britannia, the Manager Pinkesh Pandya refused to take the product back just because I did not have the original packing and give me a number to escalate other words do whatever I want to. I called a number and explained the situation, there was a lady Diane who reimbursed the money and told me that I do not have to return the product. There are some wonderful person who are so helpful. She earned my business forever. I request the management to give some customer service training to Pandya , who almost lost the client with his behavior.
Saif Zaki
Mississuaga