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| - Like any discount store, this one is hit-or-miss, depending on the day. I've scored some good deals here in the past with the best coming from off-season merchandise. They carry some of the nicer brands that regular Dillard's stores carry. I go here for men's and women's clothes usually as the home section is pretty weak. A few reject comforters, a couple odds and ends and some sheets. Still, for the clothing selection I'd give it around 3/4 stars.
The issue I have with the store is the customer service or should I say, lack there of. Most of the employees I come into contact with here are rude and off-putting, especially when it comes to the dressing rooms. Once, while shopping for my honeymoon, I came to the dressing room with about 15-20 items. I was adhering to the rule of only bringing the chosen number of items allotted into the room at once. The lady who was working that dressing room that day told me not to try so many things on next time. I'm sorry, WHAT?! I spent around $200 in the store that day and several hours finding outfits for my week-long trip. I should be able to try on as many things as I want as long as I follow the rules of the dressing room. I believe the employee just didn't feel like putting my unwanted things back. She didn't care that I was shopping for a once-in-a-lifetime trip or about to spend a lot of money in her store.
This isn't the only negative interaction I've had at a dressing room either. Several times, I've encountered employees that are annoyed when there's a long line at the dressing room, which is always. And they make it really obvious that you're inconveniencing them by simply trying things on. The problem is, all sales are final so you MUST try things on, but now every time I go to a dressing room, I'm nervous that I'm upsetting the employee. It's odd and uncomfortable.
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