Wish I could give 0 Stars! Worst vendor I have worked with! They were selected through my HSA home warranty to replace a water heater at a tenant occupied property. Took almost a week to get them out to the property. On date of service window for showing up was 1pm-5pm, vendor showed up at 630pm to the property. Techs were not well versed on doing the work and actually forgot to install simple things like Earthquake straps which I had been charged for. I spent over 2 weeks following up with the company to attempt to get a refund from them for the parts of work that they did not do and every time I followed up they had another story or hurdles I had to go through to get the refund. Complete BS and fraudulent company. I finally gave up trying to get the refund through them and contacted my credit card company for them to handle. Still open issue.