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  • This is one of those places I wish I'd never had the opportunity to review. But alas, I was experiencing an extremely sore throat (couldn't swallow my own spit without wincing, coughing was also terribly painful), a fever for two days, a headache, a runny nose... Full disclosure: I cried from the perpetual pain more than once, and nothing OTC would help. I'd lost my voice and was unable to call my PCP to see if they could see me the same day. My SO called for me and they didn't have an appointment until the next day. Commence crying bout number two of the day. Once my SO (also my ride) got home from work we headed straight to Urgent Care (think prime rush hour time).There were plenty of parking spaces (and the parking is free), and there was no wait so the receptionist immediately saw me. She was good about not making me talk since it hurt like a mother and I didn't have much of a voice. I paid my co-pay, waited about three minutes I would say, and was called back by an assistant. She took my vitals, asked me about why I was there, symptoms, what meds I'm taking and swabbed my throat to do a rapid strep test. She told me someone would be in shortly to see me. I didn't have to wait too long, maybe 4-5 minutes, but it was long enough to get in a third cry from the pain. I'm not a wus I swear! It felt like I'd inhaled fiberglass into my throat. The PA that saw me (Kelsey Cattley) was cheery, upbeat and understanding. She did the standard 'are you sick' routine (gland check, looking at my nose, throat and eyes, listened to my breathing) and asked me about my symptoms and if I'd been exposed to strep. The rapid test came back negative, but she did a second swab to send out for cultures just to double check since untreated strep can be bad news. She told me what OTC meds to take and gave me a script for numbing mouthwash so I could get some relief (magic swizzle is the shiz!). I was in and out in probably half an hour, was able to get relief from my pain and had a very positive experience with this place. This was my first Urgent Care experience and while I was a little hesitant about it, I couldn't wait for my PCP and waiting in the ER is always a so-so experience. I'm glad I came to Urgent Care; with my insurance it cost me the same as an appointment at my PCP so I have no complaints!
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