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  • I went to this place two-three times and I was pretty happy with the service, I thought that I had finally found my go-to nail place very close to my home. Thus the two and not one star, because on my latest visit they killed the good impression completely. The same guy who did a fantastic job on my first visit completely ruined my feet that day. He started my pedi and was constantly distracted, looking at the door, greeting customers, walking away for 5 minutes at a time to sign people in and coming back later, not remembering which toe he had stopped at (he performs some kind of host service in the place, I assume). Anyway, he kept scrubbing one spot on the side of my heel that began to hurt, about which I informed him. Quite frankly, I do not even understand why he scrubbed this spot because it is the SIDE of my foot with soft thin skin and has no callus on it. Long story short, he kept working on my feet and looking away, and eventually he scrubbed this spot so hard that a patch of skin just came off and it started to bleed. After my "Ouch!" he saw the blood, got up, walked away...and 5 minutes later a female technician came back to finish the job. I asked her for something to sanitize my foot and stop the blood, they did not have anything. She just dipped my bleeding foot into hot water, making the pain even worse. I was terrified that it could get infected and left promptly to get some Neosporin at the closest pharmacy. I could not stay anyway because with all the distractions and walking away of the technician I was already running late for class I had after. it's been about 7 months since, and I still have a dark mark (discoloration due to scarring) at this spot. I used Mederma on it religiously, and it is not going away. A very unfortunate experience at an otherwise good nail place! This scarred my trust in them and I never came back since.
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