It was Friday afternoon around 4pm when we came in and it was empty inside, yet there were 4 people working. It was nice that there were 3 of them helping my 2 children and I though instead of a group of them watch one person helping us haha. We got our ice cream, I tipped them and we ate outside. Total dollars spent so far $22. It was actually freezing inside because of the air-conditioning so it was nice to sit outside and enjoy the heat and our ice cream. We stayed so we could bring my husband ice cream for when he got home from work. My kids got cups and I wanted a waffle cone. My waffle cone was fine for the first few bites. When I got more into it, it started to taste kind of soapy...or it tasted like it had some kind of fragrance to it? Like a dryer sheet? I literally took several bites to see if I was crazy! My kids were thinking I was crazy until I had them try it.
Then they tried it and they agreed. When I brought it up to them as I ordered my husband's ice cream, they apologized- yet looked at me like I was making it up. Then the guy helping me said they would look into it. That's it. Then I guess they only make the waffle cones in the morning. and it was in the afternoon..I thought they would maybe make it a couple or maybe a few times a day and maybe have them covered but no, they are left out in the open for dust to collect on throughout the day. Obviously I was not happy as my waffle cone was 1/4 eaten. It went in the trash. The ice cream was fine. My complaint was the waffle cone.
I would have expected some kind of discount on my husband's ice cream or something as I spent $19 on me and my daughter's orders. (only 3 of us) so including my husband's I spent $30 total including their tip. I really question if I will be back or if I can question or justify spending that much on subpar service, waffle cone that tastes like perfume/soap?/? the ice cream was delicious but there are many places where you can get delicious ice cream for a fraction of the cost!!! I really don't mind spending this much for treats but I expect much better.