It is true that terrible service can ruin what was actually a good meal. I almost rated this place a 1, but that would be a lie. The sushi, udon, spring rolls and dumplings were all quite good. The ambiance is nice and I enjoyed the view from upstairs. The service is probably the worst I have had anywhere in years - from bringing the wrong food, to taking 15 minutes to get drinks, empty water and then literally having to walk the check to the register because it was another 15 minutes. We ended up taking our udon to go because it took so long to arrive. I'm not sure where the breakdown is in their management, but it is serious. I watched people sit down and leave from the same table twice in the time I was in there. I almost wish I spoke French better so I could complain. Sorry guys, I would pass on this place. It will just make you angry.