Went in a few minutes early to the appt and wasn't called back until an hour after my set appt. front office staff seemed new/untrained, back office staff seemed unprofessional/unprepared. The male on the sales floor seemed to be the only one with any sort of clue. Overall, completely dissatisfied with the service. Save yourself some time and frustration and just wait the extra couple days it takes to get into your own doctor.