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| - I have used this store on several occasions and always the service has been above expectations!
The first time I used the Broadway Cyclery was after I bought my daughter a 20-year-old Schwinn on Craigslist. The rear wheel was crooked and needed trued. I chose the Broadway Cyclery because the owner is a certified wheelbuilder, which made him overqualified to true that wheel, but gave me confidence that if anyone could do it, a wheelbuilder could. A rear brake cable was also broken and missing. I asked the Cyclery to just supply me with the cables but don't worry about installing it because I know how to do brakes and I was trying to save money. I was warned that truing the wheel might be impossible as it might be too bent but the truing job was a success! Additionally, perhaps because it was Winter and they weren't busy, they ran the brake cable and even properly adjusted the brake. All they left for me to do was to crimp a little end piece onto the cable. They charged me $15 to true the wheel and less than $5 for the brake cable. So now my daughter has an awesome bike to ride on the trails that was pretty much unrideable when I bought it off of Craigslist for $50.
When they offered a $29 Groupon for the bike tune-up, I decided to take my bike in. I ride a 1990 GT Arette. I've had a long standing problem with shifting where the chain comes off in the lowest gear. I've had it in to another bike shop (in another state) and paid HUNDREDS of dollars trying to get this problem fixed and I have been told that it's a problem with the bike and just don't use that gear combination. I had given up. When I took the bike in to the Broadway Cyclery for my half-price tune-up, which included gear adjustment, I told them of my long-standing shifting problem. I told them it wasn't a big deal if it wasn't fixed because I'd been living with the problem a long time and the chain didn't come off as long as I didn't use that gear combination, although it would be nice to be able to use that particular climbing gear. I am here to tell you today that after that tune-up, my old bike runs super smooth and my chain does not fall off. As it turns out, I needed a new chain. That fixed the problem. So yes, they did sell me something extra, but that 23 year old chain was worn out.
The Broadway Cyclery is the place to go! These people are the best!
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