| rev:text
| - I purchased a suit from here not too long ago and at this point, I must agree with the majority of the reviews here. They are very pushy. I felt like I was being pressured to buy a suit I didn't like and I felt very uncomfortable throughout the whole process. I will not recommend this place.
CUSTOMER SERVICE (1/5)
There was this one lady, she was quite tall and a dark blondish hair that was hanging out by the front (I believe her name is Anett). Simply put, she was the rudest person I've ever met in my life. After meeting her, I am certain that I will never go back nor will I ever recommend this place. She just stood there yelling things out and answering out of turn when I didn't even ask her the question to begin with. It was very bothersome. For instance, I asked the sales person that was helping me with my suit how long alterations usually take, and she was about to answer when that tall lady from the front yells at me (cutting both of us off): "1 week and that's the fastest we will do it!". That really upset me.
As for the sales lady that so-called "helped me", she looked terrified and desperate throughout the whole process as if her life depended on this next sale. She had NO KNOWLEDGE of suits. She knew absolutely nothing about suits (or clothes in general), NOTHING! I felt like I was talking to a brick wall, she was in her own little world. I didn't like my suit and kept on voicing this out to her, but she kept on PUSHING AND PUSHING AND PUSHING AND PUSHING, even recruiting fellow sales people to chime in to help further pressure you into just obliging. I honestly have SERIOUS BUYER'S REMORSE, and I have nothing good to say about this place. I am not happy with the suit at all, in fact, I HATE IT. It was just a very uncomfortable experience overall.
PRICE (3/5, seems average, but not sure yet, I will get the suit checked by a second tailor)
Price wise, I told them my budget, but like I said, they were very pushy, pressuring and overbearing. It was like the whole store was surveilling and judging me the minute I walked in. After having half the store bombard me with statements that I must go up to the next level of price point to even make it worthwhile, I felt a little forced to go to the "next level". The sales person kept on reassuring me throughout the whole process: "oh don't worry, we will make the price work for you". Well, turns out they didn't "make it work" for me. I feel like the prices are artificially raised so that they can "give you a discount". So at this point, I'm not sure how good this suit is. I was told it was half canvassed and made in Canada, but I couldn't find the tags anywhere. I will be taking it to a second tailor to get it looked at once I get it back because, to be honest, I feel like I got ripped off at this point (went $300 above budget).
NB: I'm getting it tailored (by them; they seemed upset when I asked if I could just take it to my tailor), so I will come back to update the experience as I go. I will be changing the rating as I go along, depending on the experience. But so far, I am confident that I will never be going back to shop there again, and I will let my friends know (who all need suits right now; 2 of which have weddings coming up at the end of the year), not to go here, ever.
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